SHIPPING POLICY

Last Updated: 10/11/2025

Welcome to Scostia.shop!
We’re committed to ensuring your order reaches you quickly, safely, and efficiently. Please read our Shipping Policy carefully to understand our delivery process, timelines, and related terms.

1. Order Processing Time

  • All confirmed orders are processed within 1–3 business days after successful payment verification.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • In case of unexpected delays (such as stock unavailability or courier issues), customers will be notified promptly by email or phone.

2. Shipping Time & Delivery Estimates

Once dispatched, delivery typically takes:

  • Metro Cities: 4–7 business days

  • Other Regions in India: 5–10 business days

  • Remote Areas: 7–12 business days

Please note: Delivery times are approximate and may vary due to external factors like weather conditions, courier delays, or regional restrictions.

3. Shipping Partners

We use trusted and reliable courier partners such as Delhivery, Bluedart, DTDC, Ekart, and India Post to ensure safe and timely delivery across India.

Once your order is shipped, you will receive:

  • A shipment confirmation email with tracking details.

  • A link to track your parcel directly on our courier partner’s website.

4. Shipping Charges

  • Free Shipping: Available on all prepaid orders across India (if applicable).

  • Standard Shipping Fee: A small charge may apply for Cash on Delivery (COD) or remote area deliveries.

  • The final shipping cost will be visible at checkout before payment.

5. Order Tracking

You can track your order using the tracking link sent to your registered email or by contacting us at:
📧 Scostia.shop@hotmail.com
📞 +91 9879613022

If tracking details are not active immediately, please allow 24–48 hours for the courier system to update the latest status.

6. Wrong Address or Failed Delivery

  • Please ensure all shipping details are entered correctly at checkout.

  • Scostia.shop is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

  • If a parcel is returned to us due to failed delivery, we will contact you for re-shipment (additional shipping fees may apply).

7. Damaged or Lost Packages

  • If your package is damaged or lost during transit, please contact us immediately within 48 hours of delivery or expected delivery date.

  • We will coordinate with the courier to resolve the issue or arrange a replacement/refund as applicable.

8. International Shipping

At present, we only ship within India.
We plan to expand internationally soon — stay tuned for updates on Scostia.shop!

9. Contact for Shipping Support

If you have any questions about shipping, delivery, or tracking, please reach out to us at:

Trade Name: Scostia.shop
Managed By: Bhesaniya Yagnesh Hasmukhbhai
📧 Email: Scostia.shop@hotmail.com
📞 Phone: +91 9879613022
📍 Address: H-304, Yogi Villa Residency, Surat City, Surat, Gujarat, 395010, India